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FAQ

Payment TOP

Payments are accepted via PayPal. With PayPal you may use Visa, MasterCard, American Express, Discover, and PayPal transfers. All payments are secure.

Privacy TOP

Information collected during a purchase is only used to process your transaction. This information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.

Return Policy TOP

We value your satisfaction. If you’re not completely satisfied with your purchase,  you may return the item(s) purchased within 14 days of receipt. All returns are subject to approval. Please note that return shipping is paid for by the customer. Please call or email if you have any questions or concerns and we can assist you accordingly.

If an item you receive is damaged or defective, please notify us within 2 days of receipt to arrange a return or replacement of the item.

Return Policy for the Holiday Season TOP

To allow ample time for returns during the holiday season, all orders purchased in November and December may be returned through the end of January.  Please note, Christmas ornaments and accessories may not be returned.  All returns are subject to approval.

Inventory TOP

Every effort is made to keep inventory levels current.  However, some items are shipped directly from vendors; as a result, some items may be out of stock.  Should this occur, you will be notified promptly.  Your understanding is appreciated.

Shipping TOP

Shipping costs are specified during the check out process and apply to shipping within the United States; shipments to Alaska or Hawaii, may incur additional charges. Furniture and large items often ship via freight carrier and may incur additional charges.

Shipping to Canada is available; however, additional shipping costs may be incurred. International shipping may be arranged, please contact us directly to inquire, as additional shipping charges, taxes, and duties apply.

All orders, unless specified otherwise on a product description or during checkout, will be shipped within 1-3 business days.

Other Questions TOP

If you have any other questions, please contact us and we'd be happy to assist you! Thank you.



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